BUDIMIR, N. BENCHMARKING AS AN INSTRUMENT OF CONTROLLING. NIR, [S. l.], v. 1, n. 19, p. 93, 2021. DOI: 10.59417/nir.2021.19.93. Disponível em: http://nir-casopis.org/index.php/nir/article/view/77. Acesso em: 10 mar. 2025.